Sharing Visual Acuity
Our RE & PE Services
Revision Policy
Though we work hard trying to provide perfect services for every client, we may make a mistake sometimes. In case our work does not entirely meet your expectations, we are prepared to revise it.
The revision will only be guaranteed free of charge if the request complies with the following guidelines:
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Though we work hard trying to provide perfect services for every client, we may make a mistake sometimes. In case our work does not entirely meet your expectations, we are prepared to revise it.
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The revision will only be guaranteed free of charge if the request complies with the following guidelines:
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After the order is delivered, you can send a free revision request within 14 days. The order will be automatically closed when the above deadline are passed.
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You are still entitled to request a free revision within 14 days from the date of approval if the order is approved or automatically closed.
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When you request a free revision, the service scope of the original order should not be changed and the instructions for revision should not conflict with the instructions that you initially provided.
Our team strives to achieve 100% customer satisfaction; however we reserve the right to limit the number of revisions or decline revision requests in cases such as, although not limited to:
Unreasonable changes in initial order instructions; taking advantage of our services and obvious abuse of revision option; Any other reason deemed by us.
If you ask for extra services or new requirements in your revision instructions, additional charges may be implemented for the revision process to begin. However, we will advise of this before any revisions take place.
Revision normally takes a similar amount of time as the first edit. The exact turnaround time may vary depending on the complexity of your instructions and our current workload.